To be the preferred bank to our chosen market.
To serve our customers with efficiency and courtesy. To contribute to the development of all our stakeholders. To optimize the growth of BANK OF AFRICA Group through synergies and common development plans. To promote the growth and stability of the economies that we operate in.
OUR CORE VALUES:
Reliable – We deliver what we commit to our stakeholders and keep them informed of progress. Innovative – We are receptive to new ideas and new thinking to provide business solutions to our clients.
Efficient – We continuously strive to perfect our processes in order to provide world class service in all aspects. Integrity – We are honest, trustworthy and straightforward in all our dealings with our stakeholders.
Team work – We value teamwork not only between ourselves, but also with our stakeholders. While our mission and vision statements provide BOA with direction and purpose, our core values serve as drivers to guide our actions and decisions as we strive to achieve our vision.